She does not care if she sends you broken products, she will say oh they are covered by warranty and fight any attempt to return. At this point I DO NOT WANT ANYTHING EXCHANGED OR FIXED BY A TECH.I want my money back!!! This is so disappointing And to make matters worse.this company hardly ever picks up their phone.
Im convinced that my set IS NOT NEW.and refurbished. It was displaying weird messages.then started washing all over again after the cycle ended. the washing machine started malfunctioning as well. We had two people look at it that said there was some type of leak.and it was very dangerous to hook up.Then literally the next day. I never asked asked for installation.but per the contract.they are supposed to leave the washer and dryer in the laundry room. absolutely not!!!They were like you need to pay extra for installation. First, the delivery service while on time.did not want to put the washer and dryer inside my house.they literally were going to leave it in the garage.which after paying $70 for delivery. So I felt confident in purchasing a washer and dryer from here. were both very kind and answered all of my questions. throw the whole operation away!įrom the beginning.the customer service was absolutely amazing.the associates/managers Marlene and Sue. Bought 2 beautiful refrigerators and both times the experience was pleasant. When this place was Sears I never had a problem. So thank God for protecting me from that horrible mistake in the end. They removed the fridge doors and reattached them. To add insult to injury however, the new fridge I ended up getting was even bigger than this raggedy fridge and two men brought it into the house with a sling and it only took about 20 minutes in total. Bogus! Cal at the Ontario store took my complaint and apologized and I didnt end up being charged. So they say another option is to refuse the delivery and theyll take it back and Ill be responsible for delivery charges and have to pay again if they bring a smaller fridge.
Then they say my options are they could leave it in my garage and I could (a) find someone to help me or (b) go to Home Depot and get 2 guys from the front of the store to help me bring it in and take off all the doors. The fridge itself was so damaged that I started to rethink my decision at that point. I offered to pay extra and explained that nobody told me any of this at the store or on the phone. Basically they tell me the Fridge will not fit into my home and I would need to remove the doors or remove my front door, but they arent gonna wait and they arent gonna do it themselves.
SEARS SPEED SQUEED APPLIANCES DRIVERS
Tuesday comes, the drivers arrive and they are the rudest people Ive encountered in a while. I go down to the Ontario store and get a new fridge that same day, mind you Im in the middle of moving. The day in moving in here I am waiting on a fridge that never arrived so I called in and found out that it was canceled. The customer service stated they were not obligated to do so. Now the rest of this experience was HORRIBLE! The Palmdale store canceled my order and didnt bother to tell me. Sue made sure I was squeezed in for fast delivery.Update: Not taking anything away from Sue, she was great. The Palmdale store canceled my order without notice. Long the scourge of the appliance world, antique and newly-manufactured wringers are still in use today by those looking to conserve water.Sue, the store manager was great. A 1964 report in the American Journal of Public Health estimated over 17 million households owned one and expressed concern over repeated “crushing injuries”. Wringer washers remained inexplicably popular for years, surviving the introduction of automated machines. Fingers were lost to exposed gears in one incident, a young girl’s braid became trapped, scalping her. Anyone trapped often had to try and pull the power cord out of the socket, as on/off switches weren’t yet commonplace. Prior to the advent of the spin cycle, clothes washers squeezed out excess wash water using a wringer, a giant set of rolling pins exerting 800 pounds of pressure that ingested fabric-and anything else that happened to get in the way. When Stephen King was a boy, his mother operated a speed-ironer that her co-workers had dubbed “the mangler,” a sinister piece of equipment that would later inspire a short story of the same name. Laundry appliances did not start out with stellar reputations.
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